Last updated: January 2024
Look, we get it - nobody actually enjoys reading privacy policies. But since we're asking you to trust us with your info, we figured we'd be straight with you about what we do with it. This isn't some copy-paste legal jargon. We've been designing spaces in Kyiv for years, and we treat your data with the same care we'd give to any structural blueprint.
When you reach out or work with us, we'll collect the basics - your name, email, phone number, and project details. If you're filling out a consultation form, we might ask about your site location, budget range, and what you're hoping to build. Nothing sneaky here, just what we need to actually help you create something meaningful.
Pretty straightforward - we can't design your dream space if we don't know who you are or how to reach you. We use your contact info to respond to inquiries, send project updates, share proposals, and occasionally let you know about relevant sustainable design trends. That's literally it.
We're architects, not data miners. Your information stays in our project management systems and gets used for legitimate business purposes:
We won't sell your email to some random marketing database. That's not how we roll, and honestly, it'd be a pretty crappy thing to do.
Yeah, we use cookies - but not to track your every move across the internet. Our website uses basic analytics to see which pages people actually look at and where they're dropping off. It helps us make the site less annoying to navigate.
We also use functional cookies to remember your preferences (like if you've filled out part of a contact form). You can disable cookies in your browser, but some features might get wonky. Most browsers these days let you control this pretty easily.
We store your data on secure servers with encryption and all that technical jazz. Our team's trained on data protection, and we don't leave client files lying around on unsecured devices. Think of it like how we wouldn't leave structural plans sitting on a construction site in the rain - just common sense, really.
That said, no system's 100% bulletproof. We do our best with industry-standard security measures, but if something weird happens, we'll let you know ASAP so you can take appropriate action.
You can ask to see what data we've got on you, request corrections, or tell us to delete it. Just shoot us an email. We'll handle it within a reasonable timeframe.
If you're on our mailing list and decide our newsletters aren't your thing, there's an unsubscribe link at the bottom. No hard feelings. We'll still respond to project inquiries.
We comply with Ukrainian data protection laws and GDPR where applicable. If authorities request information for legitimate legal reasons, we're obligated to cooperate.
We work with a few trusted services to keep things running - email providers, cloud storage for project files, analytics tools, and payment processors for invoicing. These companies have their own privacy policies, and we've vetted them to make sure they're not doing anything sketchy with your info.
We don't share your personal details with contractors or consultants unless it's necessary for your specific project, and even then, we'll give you a heads-up first.
Here's something important - when we work on your architectural project, we create a bunch of files: drawings, 3D models, specifications, correspondence. We keep these for our records and potential portfolio use (with your permission, obviously). If you don't want your project featured, just tell us. We've got plenty of other beautiful spaces to showcase.
Project files are typically retained for 7-10 years after completion, which is standard practice in the architecture industry. This protects both of us in case there are future questions about design decisions or building documentation.
We might update this policy occasionally as we refine our processes or if laws change. When we do, we'll update the date at the top and notify active clients if there's anything major. We're not gonna sneak in weird clauses hoping nobody notices - that's just bad practice.
If something in here doesn't make sense or you've got concerns about how we're handling your information, don't hesitate to reach out. We'd rather answer your questions than have you worrying about it.